Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Quiet location
Helpful staff
Ceiling height limitations
Distance from city centre
8.2/10
Great
Rooms
7.9
Location
8.3
Service
9.0
Dining
7.9
Guest reviews
8.2/10
based on 7 reviews
4.5/5
based on 1447 reviews
8.7
8.7/10 based on 2683 reviews
#33 of 398 hotels in Vienna based on Tripadvisor
Steven
United Kingdom,
March
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were convenient for central Vienna, relatively small but spacious and well equipped, just like the pictures that advertised them. The service was friendly, great, and exceptionally helpful with outstanding staff. The location was excellent, being just a short walk to the underground station and close to key attractions. The dining experience was superb with plenty of options to choose from. I enjoyed the well-maintained facilities during my stay.
Rooms
9.0
The rooms were spacious and well equipped, just like the pictures that advertised them.
Service
9.0
The staff were very friendly and assisted in all my needs.
Location
9.0
The location was excellent, just a short walk to the underground station and near key attractions.
Dining
8.0
The dining experience was great with a wide range of options to choose from.
Facilities
9.0
The facilities were well-maintained and added to the overall experience.
Jennifer
United States,
March
2024
8.2/10
The hotel's rooms were very nice and felt fresh, but a bit tight with limited common areas. It was a bit on the hot side, despite being a 'City Centre' hotel that required a 20-minute walk to the center.
Rooms
8.0
The rooms were very nice and felt very fresh, although a bit tight with limited common areas. It was also a little warm inside.
Service
9.0
The service was amazing, with really friendly and genuinely helpful staff.
Location
9.0
The location was pretty good with easy access to public transportation and being close to markets and famous buildings. It was central yet quiet, offering a perfect balance for tourists.
Dining
7.0
The dining options were of high variety and included a nice outdoor sitting area. However, the overall dining experience lacked variety and consisted mainly of pork dishes.
Facilities
8.0
The hotel offered some nice facilities, including a bar ready for meal services at any time. The outside garden area was pleasant for relaxation.
Alexander
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located a 20-minute walk from the city centre, offering a quiet stay with some ceiling height limitations but pleasant views towards the inner yard. The service provided is excellent and always available for assistance, making the stay comfortable. The location, while not in the heart of the city, is well-connected to public transport and key attractions. The dining experience is lovely, with a good range of choices, especially for desserts. Overall, a comfortable stay with minor room limitations and a charming atmosphere.
Rooms
7.0
The rooms have some ceiling height limitations but are comfortable with pleasant views towards the inner yard.
Service
9.0
The service is excellent, with always available and helpful staff of the hotel.
Location
8.0
The hotel is about a 20-minute stroll away in a quiet location, explained well for getting around the area and close to public transport.
Dining
8.0
The dining experience is lovely with a good range of choices, especially for desserts.
Facilities
8.0
The hotel provides various amenities and services to ensure a pleasant stay.
Quiet location
Ceiling height limitations
Steven
United States,
January
2024
8.4/10
The hotel is conveniently located not far from the center with perfect beds and good air conditioning, although the room layout was a bit strange due to diagonal walls. The service is the true asset here but some staff may need to change their profession. The location is super nice and close to the center with easy access to public transportation. The dining experience is simply amazing with a lot of choices, although it could have some diversity in dishes.
Rooms
7.0
The rooms were a bit unusual with diagonal walls but had perfect beds and good air conditioning.
Service
9.0
The service here is superb, the staff are amazing.
Location
9.0
The location is super nice and close to the center with easy access to public transportation.
Dining
8.0
The dining experience is simply amazing with a lot of choices, although some more diversity would be appreciated.
Facilities
9.0
The hotel offers a variety of amenities including room service, laundry, and tours/ticket assistance.
Charles
United Kingdom,
December
2023
8.4/10
The hotel offers fair prices and comfortable, clean rooms. The service is incredibly helpful and friendly, making my stay enjoyable. While not in the city center, the location is convenient for exploring nearby attractions. The dining experience was wonderful with a good range of food choices. The facilities provided a great overall experience with attentive staff.
Rooms
8.0
The rooms were well appointed and comfortable.
Service
9.0
The service was incredibly helpful and nice.
Location
7.0
The location, although not in the city center, is convenient for exploring nearby attractions.
Dining
9.0
The dining experience was wonderful with many choices and excellent quality.
Facilities
9.0
The facilities provided were top-notch and added to my overall enjoyment.
Chris
United Kingdom,
August
2023
8.0/10
The hotel offers spacious and comfortable rooms, with great service and a convenient location near the marketplace. The dining experience exceeds expectations with a focus on guest assistance, although not very close to public transport. Ideal for those looking for a cozy stay near the City Center.
Rooms
8.0
The rooms were decent and spacious, especially during warm days.
Service
9.0
The service was great, very helpful and informative with positive energy and friendliness.
Location
7.0
The hotel is near the City Center and a marketplace offering various goods, but not extremely close to the center.
Dining
8.0
Facilities
8.0
The hotel provides an array of useful facilities for a comfortable stay.
Friendly staff
Not very close to public transport
Julia
United States,
August
2023
8.2/10
The hotel offers spacious and clean rooms that are very comfortable with all the necessary equipment you might need, but some areas are outdated. The service provided by Cristina, Kornel, and the evening barman is exceptional, truly enhancing the stay, although some improvements could be made. The location is excellent, just a short walk to the underground station, making it super convenient for exploring the city. The dining experience is decent, but the prices may not be the most budget-friendly. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The rooms were very comfortable and clean, equipped with all amenities, although some areas seemed a bit outdated.
Service
9.0
The service, especially from Cristina, Kornel, and the evening barman, was amazing, truly making us feel special during our stay.
Location
9.0
The location is great, just a short walk to the underground station, providing easy access to the main transfer location and other attractions.
Dining
7.0
The dining experience was good, but the prices were a bit on the high side, especially for the quality offered.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay, ensuring a comfortable experience.
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